GlobalVPN Privacy Policy

Last Update: February 14, 2025

Introduction

Welcome to GlobalVPN!

This privacy policy ("Privacy Policy") applies to the personal information that GlobalVPN processes in connection with GlobalVPN apps, websites, software, and related services (the "Services"), that link to or reference this Privacy Policy. The Services enable you to access VPN services.

Data Controller: The Services are provided and controlled by Timeline, with its registered address in USA ("we" or "us"). If you have any questions about how we use your personal data, please contact justbegin@gmail.com or click the "Contact us" column on the website.

What Information We Collect

We collect your information in three ways: Information You Provide, Automatically Collected Information, and Information From Other Sources. More detail is provided below.

Information You Provide

When you create an account, input content, contact us directly, or otherwise use the Services, you may provide some or all of the following information:

• Account information. We collect information that you provide when you set up an account, such as your date of birth (where applicable), username (where applicable), email address and/or telephone number, and password.
• User Input. When you use our Services, we may collect your text input, prompt, uploaded files, feedback, chat history, or other content that you provide to our model and Services ("Prompts" or "Inputs"). We generate responses ("Outputs") based on your Inputs.
• Information When You Contact Us. When you contact us, we collect the information you send us, such as proof of identity or age, contact details, feedback or inquiries about your use of the Services or information about possible violations of our Terms of Service (our "Terms") or other policies.

Automatically Collected Information

We automatically collect certain information from you when you use the Services, including internet or other network activity information such as your IP address, unique device identifiers, and cookies.

• Device and Network Information. We collect certain device and network connection information when you access the Services. This information includes your device model, operating system, IP address, device identifiers and system language. We also collect service-related, diagnostic, and performance information, including crash reports and performance logs.
• Log Information. We collect information regarding your use of the Services, such as the features you use and the actions you take.
• Location Information. We automatically collect information about your approximate location based on IP address for security reasons.
• Cookies & Similar Technologies. We use cookies and similar tracking technologies to operate and provide the Service.
• Payment Information. When you use paid services for prepayment, we collect your payment order and transaction information.

Information from Other Sources

We may receive the information described in this Privacy Policy from other sources, such as:

• Log-in, Sign-up, or Linked Services
• Security Information
• Public Information

How We Use Your Information

We use your information to operate, provide, develop, and improve the Services, including for the following purposes:

• To provide, administer and maintain the Services
• To improve and develop the Services
• To communicate with you
• To promote the safety, security, and stability of the Platform
• To comply with our legal obligations

How We Share Your Information

Service Providers

We engage service providers that help us provide, support, and develop the Services and understand how they are used.

Our Corporate Group

The services are supported by certain entities within our corporate group.

Others

We share your information in other limited scenarios as follows:

• Corporate Transactions
• Legal Obligations and Rights
• With Your Consent

Your Rights

Depending on where you live, you may have certain rights with respect to your personal information, such as:

• The right to know how we collect and use your personal information
• The right to access, change, oppose, request a copy of your authorization
• The right to file complaints before the competent authorities
• The right to withdraw your consent
• The right to limit our collection and use of your personal information
• The right to request deletion of your information

Your Choices

You can control and access some of your personal information directly through settings. For example, you can manage your chat history. Should you choose to do so, you may also delete your chat history via your settings.

Privacy Policy Updates

We may update this Privacy Policy from time to time as required by law. When we update the Privacy Policy, we will notify you by updating the "Last Updated" date at the top of the new Privacy Policy, posting the new Privacy Policy, or by providing any other notice required by applicable law.

Contact Us

Questions, comments and requests regarding this policy should be addressed to justbegin@gmail.com.

Supplemental Terms - Jurisdiction-Specific

European Economic Area ("EEA"), Switzerland, and UK

If you are using the Services in the EEA, Switzerland or the UK (the "European Region"), the following additional terms apply:

Legal bases for processing

We use your personal data only as permitted by law. Our legal bases for processing your personal data described in this Policy are described in the table below.

Data storage

Please be aware that our servers are located in the People's Republic of China. When you access our services, your personal data may be processed and stored in our servers in the People's Republic of China.

Your rights

You have the following rights:

• The right to request confirmation of whether we process your personal data
• The right to access a copy of the personal data retained
• The right to request proper rectification or erasure of your personal data
• The right to restrict the processing of your personal data
• The right to data portability
• The right to withdraw your consent
• The right to object to processing
• The right to lodge complaints before your local data protection authority